aranetaplus Privacy Policy — How We Handle Your Personal Data

aranetaplus ("we", "us", or "our") operates the platform at aranetaplus.net and the associated mobile application. This Privacy Policy applies to all players registered on the platform and explains how we handle personal information in connection with your use of our services.

By registering for or using aranetaplus, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, you should discontinue use and request account closure.

We collect personal information when you register, verify your identity, make transactions, or contact our support team. The types of data we collect include:

We do not collect credit card numbers or cryptocurrency wallet addresses as aranetaplus does not accept these as funding methods.

The personal data we hold is used solely for the purposes of operating your aranetaplus account and delivering our services to you as a Philippines player. Specific uses include:

• Creating and managing your player account.
• Verifying your identity and age (21+) as required for responsible gaming compliance.
• Processing PHP deposits and withdrawals to your verified Philippine bank account or e-wallet.
• Detecting and preventing fraud, money laundering, and account misuse.
• Communicating with you about your account, transaction status, or platform updates.
• Maintaining game and transaction records for dispute resolution and auditing.
• Improving platform performance based on anonymised usage patterns.

aranetaplus does not sell or rent your personal data. We may share it with the following categories of parties only to the extent necessary to operate the platform:

• Payment processors: to facilitate PHP deposits and withdrawals through Philippine banking and e-wallet channels.
• Identity verification providers: to complete KYC checks as required for account withdrawals.
• Game content providers: limited technical session data may be shared with game software providers to run games on their platforms.
• Legal authorities: where we are required to disclose information by law, court order, or other legal process under applicable Philippine regulations.

Any third party with whom we share data is required to handle it in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

aranetaplus implements multiple layers of technical and operational security to protect your personal information:

• All data transmitted between your device and the aranetaplus platform is encrypted using SSL/TLS.
• Account logins are secured with OTP (one-time password) verification when accessing from a new or unrecognised device.
• Internal access to player personal data is restricted to authorised staff on a need-to-know basis.
• Transaction and KYC records are stored on secured servers with access controls and monitoring.
• We conduct periodic security reviews of our systems and infrastructure.

While aranetaplus takes security seriously, no online system is 100% immune from risk. You are also responsible for keeping your account credentials secure. If you suspect your account has been accessed without your authorisation, contact our support team immediately.

The aranetaplus website and mobile app use cookies and session tokens to keep your account active, remember your preferences, and maintain platform security. These are not used for third-party advertising tracking.

• Session cookies: keep you logged in during your active session and expire when you close the browser or log out.
• Security tokens: used for OTP verification and protection against cross-site request forgery.
• Analytics data: anonymised usage data may be collected to understand platform performance. This data does not identify individual players.

You can manage cookie settings through your browser or device settings. Disabling cookies may affect platform functionality, including the ability to stay logged in.

aranetaplus retains personal data for as long as your account is active and for a reasonable period thereafter to comply with legal, financial, and operational requirements. Specific retention guidelines include:

• Account and identity data: retained for the duration of account activity and a defined period following closure.
• Transaction records: retained for the period required under applicable financial record-keeping rules.
• KYC documents: retained for the period required for identity verification compliance.
• Session and device data: typically retained for shorter periods unless relevant to a security or fraud investigation.

When data is no longer required, it is securely deleted or anonymised. You may request account closure and data deletion at any time, subject to retention obligations we cannot waive.

As a Philippines player registered with aranetaplus, you have the following rights regarding your personal data:

• Right to access: you may request a summary of the personal data aranetaplus holds about you.
• Right to correction: if any of your personal data is inaccurate or out of date, you may request that it be corrected.
• Right to deletion: you may request that your personal data be deleted, subject to our legal retention obligations and any outstanding account matters.
• Right to object: you may object to certain uses of your data, such as receiving promotional communications.
• Right to account closure: you may close your aranetaplus account at any time by contacting our support team.

To exercise any of these rights, contact aranetaplus support using the email address shown in the footer of this page. We will respond to requests within a reasonable timeframe.

aranetaplus is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process.

If we become aware that personal data has been collected from someone under 21, that account will be closed and any associated data will be deleted in accordance with our data retention procedures.

aranetaplus may update this Privacy Policy from time to time. When we make changes, the "Last updated" date at the top of this page will be revised. Continued use of the platform after an update constitutes acceptance of the revised policy.

For any questions about this Privacy Policy or how your data is handled, contact aranetaplus support through the email address shown in the footer of this page.